Shipping policy

ABNISLIGHTING.COM is the best place to buy lighting products online. We stand behind our products and guarantee your satisfaction with every order. Unlike most of our competitors, we do NOT charge any restocking fees on returned product. Just make sure to set up your return within 10 days of your purchase, send the fixture or ceiling fan back un-installed and in the original packaging, and you will get a full refund! (less shipping)

The following items may be returned for a refund:

Merchandise that has not been removed from its original packing.
Defective merchandise.
Merchandise that was mispacked or was not shipped correctly.
Merchandise that has not been installed.

Exceptions

Clearance items will be marked as such, and do not qualify for return unless defective.
Returns can only be made within 30 days of receiving your product(s).
Exchanges can only be made within 30 days of receiving your product(s).
All returns must be over $45 in total value. Any return for less than this total amount may not be permitted.
Merchandise must have not been damaged in freight transit.

Some items Abni’s Lighting sells are not available in our web catalog but can be purchased over the phone. If you purchase a special order item by contacting or calling our number it may not be returnable or may be subject to a restocking fee. When you call, a sales associate will notify you of any applicable return charges. If defective, you may only exchange these items for the same product. Please call our customer service number if you are uncertain about any part of this return policy or if you have unanswered questions. To receive a refund, all returned merchandise must be in resalable condition, free from scratches and defects. You can also cancel items that have not been shipped yet. To cancel an order that has not yet shipped, please call our customer service department immediately. Once an item or an order has been shipped it cannot be canceled, and you will have to process a general return.